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Our Terms Shape How Your Account Works

When you open an account with linktoto, you're agreeing to the terms that keep your wallet secure, your withdrawals verified, and your gameplay clear.

Account activation in under two minutesWithdrawal verification within 24 hoursSupport available seven days a week
linktoto Our Terms Shape How Your Account Works
HELP WITH TERMS

Contact Us If Terms Aren't Clear

Our support team is trained to explain any part of the terms that feels unclear.

Live Chat Open the chat icon on the lobby footer or account page.
Email Support Send a detailed question to our support address.
Account Settings Visit the Help or Terms section in your account menu to review the full…
YOUR DATA & SECURITY

How We Protect Your Information Under These Terms

These terms include our commitment to your data: we encrypt your personal details, store your payment info securely, and never share your identity with third parties outside payment processing.

Encryption & Wallets

Your DANA, OVO, GoPay and QRIS payment details are encrypted end-to-end. We store only enough to process your next deposit or withdrawal; we don't retain card numbers or PIN details after transactions clear.

Data Requests

Open the Account menu, select Privacy & Data, then choose Download or Delete. We'll prepare your file within five working days. Deletion requests are processed after a 30-day confirmation window.

Cookies & Tracking

We use session cookies to keep you logged in and remember your chosen language and game filters. Analytics cookies help us fix bugs but don't identify you personally. You can disable non-essential cookies in the Settings menu anytime.

Account Statements

Every deposit, withdrawal, game result, and bonus credit appears in your Statement tab. Rows show timestamps, amounts, and payment method. Export as PDF from the menu for your records.

Data Retention

We keep your account data for the life of your account and seven years after closure for regulatory compliance. Game logs remain viewable for one year. Deleted data is purged from all backups within 90 days.

Contact for Changes

To request a correction, deletion, or export, email [email protected] or use the Privacy menu. Include your account email and the specific data you want to change. We'll confirm within two business days.

Answers to Terms Questions We Hear Often

These six questions come up regularly from account holders reading our terms. We've answered them here so you know exactly what each rule means and how it applies to your gameplay, deposits, and account rights.

No. You agree once when you create your account. After that, you're bound by the version live on that day. If we update the terms, we'll notify you via email and give you 14 days to accept them or close your account without penalty. You'll see a notification banner in the lobby until you acknowledge the change.

Deposits are final unless you haven't played yet. If your deposit hasn't moved into gameplay or bonus credits, you can request a refund via the Wallet menu within two hours of deposit. After gameplay begins, refunds depend on your local law and are handled case-by-case through support.

Your account remains active indefinitely. Your balance stays in your wallet. We don't charge dormancy fees or expire accounts due to inactivity. If your account is flagged for inactivity over two years, we'll send a check-in email. Respond or log in to confirm you still want the account open.

No. The same terms apply whether you play on linktoto.club via browser or on the iOS or Android app. Payment methods—DANA, OVO, GoPay and QRIS—work identically on all platforms. Your account, wallet and game history sync across devices instantly.

We can update terms, but we must notify you in advance. Minor changes—like fixing a typo or updating a support email—take effect immediately and are noted in a Changelog. Major changes get 14 days' notice via email and an in-app banner. You can close your account penalty-free if you don't accept the new terms.

Email [email protected] with details and dates. Include your account email and the specific term you believe was violated. We'll investigate within five business days and respond with findings. If you're unsatisfied, you can escalate to our compliance team via the Account menu.

Yes. Game results are logged with timestamps and verified through our provider. If you believe a result was incorrect, open a dispute via the Account menu within 24 hours of gameplay. We'll review the log and respond within two business days. Where local law permits, disputes follow Indonesian consumer regulations.