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How We Protect Your Privacy on linktoto

When you open an account with us and deposit via DANA, OVO, GoPay or QRIS, your personal information stays secure and separate from your gaming activity.

Data encrypted end-to-endPayment info isolated from game logsYou can request your data anytimeSupport in English and local channels
linktoto How We Protect Your Privacy on linktoto
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Privacy Questions — How to Reach Us

Your privacy questions matter. We respond to data requests and policy clarifications across multiple channels so you can reach us the way that suits you.

Live Chat Open the chat window in the lobby during platform hours.
Email Support Send your privacy request to [email protected] with 'Privacy Request' in the subject line.
Account Settings Log in, go to Settings > Privacy & Data to see your stored information…
HOW WE OPERATE

Privacy Practices That Keep You in Control

Every part of our privacy system is built to give you visibility and control. From the moment you deposit via DANA, OVO, GoPay or QRIS through your withdrawal request, we handle your…

Data Encryption

All payment information — your DANA, OVO, GoPay or QRIS credentials — travels encrypted. We never store full card numbers or bank secrets. Only tokenised references stay in our system for your convenience.

Account Access & Login

Your account is protected by email verification and password. If we detect unusual login attempts — e.g. from a new device in a different region — we alert you immediately and ask you to confirm before granting access.

Data Retention

We keep your account details for the life of your account plus two years after closure for legal and fraud-prevention purposes. Game history and betting records stay longer where local law requires audit trails.

Third-Party Sharing

We share data only with payment processors (for DANA, OVO, GoPay and QRIS settlement), fraud-prevention vendors, and where local law requires (e.g. tax authorities). Your gaming data never goes to marketers or advertisers.

Your Data Rights

You can request a copy of all your personal data, ask us to correct inaccuracies, or request deletion of non-essential records. Email [email protected] with 'Data Subject Request' to start. Response times depend on local law.

Policy Updates

If we change this policy, we notify you by email at least 30 days before the change takes effect. You can reject changes by closing your account; continued use means you accept the updated policy.

Privacy Questions We Hear Often

Below are the questions we get most often about how we handle your data, what happens to your payment info, and how you stay in control of your account.

We tokenise them — meaning we store only a reference code, not your actual credentials. The payment processor (DANA, OVO, GoPay or QRIS operator) holds the real data on their secure servers. You stay protected; we never see your full banking details.

Yes. Log into your account, go to Settings > Privacy & Data, and click 'Download My Data'. We'll compile your account info, login history, and transaction records into a file and email it within 5 business days. You can also email [email protected] to request it.

No. We never sell your personal data. We share it only with payment processors for transaction clearing, fraud-prevention companies to keep your account safe, and government agencies where local law requires. Your gaming history is never shared with marketers.

We delete most personal data within 30 days of closure. Transaction records and account history stay for two years where local law requires audit trails and tax compliance. After that, we anonymise the data so it cannot be linked back to you.

We send you an email alert immediately. If it wasn't you, you can reject the login attempt right away. If it was you and you want to allow that device going forward, confirm the email and we'll remember that device for faster login next time.

Email [email protected] with 'Data Deletion Request' in the subject line. Include your account username and which data you want removed. We'll process non-essential records within 30 days, though we may keep transaction data where local law requires.

No. We use cookies only to keep you logged into your linktoto account. We don't track you on other sites. You can manage cookie settings in your browser; turning them off will log you out but won't affect your account security.