Reference

Our Legal Framework Protects Your Account

linktoto operates under clear terms that govern how we handle your account, payments and withdrawals.

Account VerificationPayment SecurityWithdrawal TermsData ProtectionSupport Access

What Our Terms Cover

linktoto Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with linktoto, you enter into a service agreement that sets out your rights and our obligations. Our terms define how deposits clear (DANA, OVO, GoPay and QRIS typically within one minute), how we verify your identity before first withdrawal, how account

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suspension works if we detect unusual activity, and which games depend on local law for your region. We keep your payment methods encrypted and your withdrawal requests in queue order. Your account stays yours until you close it or we suspend it under our abuse policy.
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Support in your language is available through live chat and email during your active hours.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

GET HELP WITH TERMS

How to Reach Our Legal Support

Questions about our terms, your account rights, or how we handle your data? We've set up direct channels so you can get answers without delay.

HOW WE PROTECT YOU

Data, Security and Your Rights

Our legal framework ensures your account and payment information stay safe from the moment you deposit until you withdraw.

Encryption & SSL

All traffic between your device and our servers is encrypted with 256-bit SSL. Your DANA, OVO, GoPay and QRIS details never touch our storage—payment providers handle them directly.

Identity Verification

Before your first withdrawal, we confirm your name and account owner match. Surabaya and Bandung players follow the same verification steps as all accounts—no exceptions.

Data Retention

Account records, transaction history and support logs stay on file for three years after closure. After that, we delete personal data unless we're required by law to keep it for longer.

Cookie & Tracking

We use cookies to keep you logged in and to track your gameplay preferences. You can manage cookie settings in your browser, though some features may not work without them.

Payment Disputes

If a deposit doesn't arrive or a withdrawal stalls, contact our support team with your transaction ID. We investigate and respond within three business days with a resolution.

Account Closure

You can close your account anytime through settings. We'll verify your identity, process any outstanding balance, and confirm closure in writing via email.

Frequently Asked Legal Questions

Real questions from real players about our terms, your rights and how we handle your account.

If you request a chargeback from your bank after we've processed a DANA, OVO, GoPay or QRIS deposit, your account is suspended pending investigation. We require proof the deposit was unauthorised. If the bank reverses it, we refund your account balance to your original payment method.

Yes. Go to Account Settings, select 'Download My Data' and confirm your identity. We'll compile and email you a file with all account details, game history and transactions from the past three years within two weeks.

Your account stays open indefinitely if you remain inactive. We don't close dormant accounts or charge inactivity fees. If you want to close it, go to Settings and request closure. We'll deactivate it within one business day.

We suspend accounts if we detect unusual login patterns, fraudulent payment methods, or breaches of our terms. We'll email you explaining the reason and how long the suspension lasts. Most suspensions lift after 24 hours if the issue is resolved.

We don't sell or share your personal data with advertisers. We share payment and identity data only with the payment processors handling DANA, OVO, GoPay and QRIS, and with regulators where local law requires it. Your game history stays private.

Access depends on local law. During account creation, you confirm you meet the legal age in your region. Before your first withdrawal, we verify your identity using government ID. Accounts that fail verification are closed and balances are forfeited.

Go to Account Settings, select 'Privacy & Communications', and uncheck 'Marketing Emails'. You'll stay subscribed to transaction and support emails, but will no longer receive promotional messages or push notifications.

Our Legal Framework Protects Your Account

How to Reach Our Legal Support

Data, Security and Your Rights

Encryption & SSL

Identity Verification

Data Retention

Cookie & Tracking

Payment Disputes

Account Closure

Frequently Asked Legal Questions

01 What happens if I dispute a deposit charge with my bank?

02 Can I see a copy of all my account data and transaction history?

03 How long do you keep my account open if I stop playing?

04 What is your policy on account restrictions or suspensions?

05 Do you share my data with third parties or advertisers?

06 What is your age requirement and how do you verify it?

07 How can I request removal of my account from marketing lists?

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